COVID Social Distancing 6/22/2020

We thank you for your patience during the disruptions that the COVID-19 virus has caused in our operations. It is of utmost importance that we use all means necessary to prevent the transmission if the virus from us to you, or you to us. We want to be able to be here to provide the care and services needed; but, we cannot do that if we get sick. Please understand that even if the measures we are taking seem extreme, they are in the best interest of all involved.

We are now allowing clients with appointments into the building with their pets!

Requirements:

1. Anyone with coughing, sneezing or other respiratory signs must remain in the car and receive curbside service.
2. Anyone who is high risk or is uncomfortable coming into the clinic can request curbside service for their visit.
3. Only 1-2 persons may accompany the pet into the clinic for normal exam
      a. Euthanasia appointments may have exceptions, please discuss this with the doctor prior to the visit.
4. When you arrive, call and check in. We will let you know when your room is ready and have you bring your pet in, get a weight (if a dog over 20lbs), and then go to the exam room.
5. No children under the age of 12 will be allowed into the exam rooms.
      a. If children must accompany you, we will provide curbside service for pets’ visits while you and your children remain in the car.
6. ALL PERSONS ENTERING THE CLINIC MUST PROVIDE THEIR OWN MASK AND WEAR IT OVER THEIR NOSE AND MOUTH THE ENTIRE TIME THEY ARE IN THE BUILDING.
7. All persons in the exam room must remain seated on the bench for the duration of the visit. Our exam rooms are small and maintaining distancing will be difficult any other way.
8. When the exam is finished, you will wait in one of the bays in the lobby. You will be called up to the reception station when we are ready to bill you out.

 
Additional information:

1. There will be no access to restroom facilities.
2. All Technician appointments will be performed via curbside service.
3. Medications and Food pick up will be curbside.